FAQ Troubleshooting (3DFitBud Step Counter)

My step record is not accurate?
Reasons why your step counter is not counting your steps accurately include: - The way you are wearing your step counter. - Using your step counter in small...
Thu, 1 Nov, 2018 at 9:05 AM
My 3DFitBud Step Counter step record is resetting to zero unexpectedly?
Your 3DFitBud step record can only be reset/cleared back to zero by holding down the RESET button on the back of your step counter for 3 seconds. Make sure ...
Thu, 1 Nov, 2018 at 8:37 AM
My display is missing segments, not clear to read or completely blank?
If your 3DFitBud display is missing segments, not clear to read or completely blank, please contact us. Contact our Support Team by clicking here (or click...
Thu, 1 Nov, 2018 at 9:25 AM